Effective Date: September 2025

ReVive Orthopedics Spine & Sports Medicine Surgery Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our clinic, use our services, or interact with our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address, insurance information, and billing details.
• Health Information: Medical history, treatment plans, diagnostic results, and other health-related data necessary for your care.
• Website/Technical Information: IP address, browser type, and website usage if you access our online platforms.

2. How We Use Your Information

Your information may be used to:

• Provide medical treatment and coordinate your care.
• Process billing and insurance claims.
• Communicate with you about appointments, treatment plans, and updates.
• Improve our services and ensure quality care.
• Comply with legal and regulatory requirements.

3. SMS/Text Messaging

By providing your mobile phone number, you consent to receive SMS/text messages from us for purposes such as:

• Appointment reminders and confirmations.
• Scheduling updates or changes.
• Billing notifications and account-related information.
• Occasional important announcements related to your care.

Your Choices:

• Standard messaging and data rates may apply.
• You may opt out of SMS communications at any time by replying “STOP” to any message or contacting our office directly.
• Opting out of text messages will not affect your ability to receive medical care, but you may miss reminders or updates.

We do not share your phone number with third parties for marketing purposes.

4. SMS/Text Messaging Terms & Conditions

• Service Description: SMS/text messages may include appointment reminders, scheduling updates, billing notices, and clinic announcements.
• Frequency: Message frequency may vary depending on your appointments and interactions with our clinic.
• Cost: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying “STOP.” After opting out, you may receive a final confirmation message.
• Support: For help, reply “HELP” or contact us directly at 678-968-5065.
• Privacy: We respect your privacy. Your information will be used in accordance with this Privacy Policy and applicable laws, including HIPAA.
• Liability: Message delivery may be affected by your wireless service provider. We are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Healthcare Providers: Doctors, nurses, and specialists involved in your care.
• Insurance Companies & Billing Services: To process claims and payments.
• Legal Authorities: When required by law or to protect health and safety.

6. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with HIPAA regulations. You have specific rights under HIPAA, including the right to:

• Access your medical records.
• Request corrections to your records.
• Receive an accounting of disclosures.
• Request restrictions on certain uses of your information.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

You have the right to:

• Request access to your personal and health information.
• Request amendments or corrections to your information.
• File a complaint if you believe your privacy rights have been violated.
• If you believe we have violated your privacy rights, you may contact the Practice's Privacy Officer in writing at 400 Perimeter Circle Terrace, Suite 875; Atlanta, Georgia 30346 or by e-mail at [email protected].
• You may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.9. Cookies and Website Privacy

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website and available at our clinic upon request.

11. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:

Revive Orthopedics Spine & Sports Medicine Surgery Center
939 Bob Arnold Blvd.

Suite D

Lithia Springs, GA 30122
[email protected]

678-968-5065